Who should employees contact for assistance?

Employees can reach Betterment for 401(k) support through the following options:

  • Email: Send inquiries to support@betterment.com.
  • Chat: Log in to their Betterment account and use the in-app chat feature.
  • Phone: Call (718) 400-6898 Monday through Friday from 8 AM to 8 PM ET.

Employees can also find information at our Employee Resource Center.

Betterment’s support team is available to assist with account access, contributions, withdrawals, and general plan questions.