Why is there an employee type error from Gusto?

Employee type errors in Gusto occur because only certain Gusto companies have the option to designate benefits eligibility. If your company uses Gusto to manage or broker medical, dental, or vision benefits, this option is available. However, if Gusto is not used for benefits management, you can only select a compensation type (hourly, salaried, etc.). In this case, the benefits eligibility field won’t appear since benefits are managed separately or limited to a 401(k).

To resolve employment type errors for employees synced from Gusto:

1. In Gusto, go to the Employees section in the left menu.
2. Click the Needs review tab.
3. Find the employee(s) with errors.
4. Select Resolve and confirm whether the employee is full-time or part-time.

If the issue continues, check payroll and benefits settings or contact support for assistance.