How do I resend the enrollment email?

If an employee has not enrolled, you can resend their invitation email from the Plan Sponsor Dashboard by following these steps:

Go to the Employees tab and select the Employees page.

1. Locate the employee’s profile.
2. Click Online Account Access.
3. Select Resend Email Invite.

If the option to resend is not available, you will see Account Created, meaning the employee has already set up their account and no further action is needed. The option to resend the enrollment email is not available to plan managers with View only access.