If you’re having trouble accessing the plan sponsor dashboard, you can reset your password by following these steps:
- Go to the Plan Sponsor Dashboard: (401k.betterment.com)
- Click "Forgot Your Password?" on the login page.
- Enter the email address associated with your plan administrator account and submit the request.
Make sure to enter the correct email address. If the system does not recognize the email, it will not send a password reset link.
Also, be sure to reset your password on the plan sponsor site and not on Betterment’s main website, as the credentials are separate.
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