How do I update an employee’s status?

If your plan is payroll-integrated, Betterment automatically tracks employee eligibility and status based on payroll data. If your plan has no service requirement, all employees who are 18 or older are eligible immediately.

For plans that require manual updates, you can correct an employee’s status in the Plan Sponsor Dashboard:

1. Locate the employee in the dashboard.
2. Navigate to the Employment information box.
3. Click View and edit employment history.
4. Select Add a record, enter the termination date and status, and save.

It’s important to add a new record rather than editing existing records to ensure accurate employment history tracking. Always refer to your plan document for details on eligibility and entry rules.

Note: Betterment is not able to automatically track hours-based eligibility. Plan Sponsors can reach out to Support to update historic hours to maintain accurate plan compliance.